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Terms and Conditions

Tax Returns Australia
On Line Terms And Conditions
last updated 30 July 2009


The taxpayer, undertakes to Tax Returns Australia to be bound by the following terms and conditions governing the access and use of this Tax Returns Australia Website ("Website") and the online taxation payment facility:

  1. “Tax Returns Australia” referred to in these Terms and Conditions means Online Returns Pty Ltd ACN 131 244 972 unless it has appointed a tax agent to lodge your tax return, in which case, references to “Tax Returns Australia” are references to that tax agent.
  2. You authorise Tax Returns Australia to lodge your income tax return electronically as your tax agent and you consent to Tax Returns Australia retaining a digitally signed copy of your income tax return as an agent for the Australian Taxation Office.
  3. You cannot assume that your taxation return has been lodged until you receive confirmation from Tax Returns Australia electronically that the Australian Taxation Office has accepted your return. Tax Returns Australia will notify you if this Website has crashed or the Australian Taxation Office has rejected your tax return. If you do not receive this confirmation within 48 hours of you submitting your return please contact Tax Returns Australia via phone or e-mail as per the Contact Us page.
  4. You agree to pay the fee of $49 specified in the How Does It Work page of this Website for the use of the online taxation payment facility provided by Tax Returns Australia under this Website.
    • $4 (incl. GST) for review, lodgement and provision of taxation services; and
    • $45 (incl. GST) for licence and use of exclusive software including administration services.
  5. you choose to pay the fee from your refund cheque then you authorise Tax Returns Australia to receive your refund from the Australian Tax Office, deposit your refund into an account operated by Tax Returns Australia, and then, after deducting the fee specified in clause 4 plus an additional $6 service fee, Tax Returns Australia will remit the balance of your refund to you via your preferred payment method. Any further funds received from the Australian Taxation Office in relation to you (eg amended return refunds, etc.) will also be remitted to you subject to a $10 service fee which is applicable to the processing of each such transaction and you authorise Tax Returns Australia to deduct the service fee from any funds received.
  6. You acknowledge that nothing contained within the content of this Website constitutes accounting or financial advice.
  7. It is your obligation to provide all necessary and relevant information to enable the processing by Tax Returns Australia of your tax return. You acknowledge that Tax Returns Australia does not verify the information you provide in relation to your online income taxation return.
  8. Tax Returns Australia accepts no responsibility for the contents of your taxation return.
  9. You agree to fully indemnify Tax Returns Australia which means you have to pay to us any amount we have to pay a third party as a result of any claims, actions or demands made against us as a consequence of your breach of these terms, your misuse of this Website or any other act or omission to act.
  10. All implied terms or conditions are, to the extent permitted at law, excluded. If the Trade Practices Act 1974 (Cth) implies any terms into this agreement, the liability of Tax Returns Australia is limited to the resupply of the services or the cost of resupply at the option of Tax Returns Australia.
  11. Your use of this Website and the online taxation payment facility is at your sole risk. Tax Returns Australia does not guarantee error free or uninterrupted operation of this Website.
  12. Tax Returns Australia is not liable to you for any loss you may suffer whether direct, indirect, special, consequential or other loss or damage arising in connection with this Website or with the submission of your taxation return on line using this Website whether your claim is based on breach of contract, breach of statute or tort (including negligence) by Tax Returns Australia, its contractors, servants or agents or any third party, or otherwise. Tax Returns Australia will not be liable in respect of any loss of general profit or other economic loss.
  13. This Website may contain hyperlinks and other pointers to Internet websites operated by third parties including the Australian Taxation Office. These linked websites are not within the control of Tax Returns Australia, and Tax Returns Australia is not responsible for the contents of any linked website or any hyperlink contained in a linked website. Tax Returns Australia provides these hyperlinks to you as a convenience only, and the inclusion of any link does not imply any endorsement of the linked website by Tax Returns Australia. Your link and access to any such website is entirely at your own risk.
  14. The contents of this Website, including all trade marks and product names, information, text, materials, graphics, software and advertisements ("Content") is protected by intellectual property laws. You must not modify, copy, reproduce, republish, frame, up load to a third party, post, transmit or distribute the Content in any way except as expressly allowed by Tax Returns Australia.
  15. You will not violate or attempt to violate the security of Tax Returns Australia or hack into this Website, the Tax Returns Australia's computer systems or the computer systems of other users of this Website. Hacking means unauthorised access, malicious damage and/or interference and includes mail bombing, propagating viruses, worms or other types of malicious programs, deliberate attempts to overload a computer system, broadcast attacks or any other method designed to damage or interfere with the operation of a computer system or website.
  16. Tax Returns Australia's Privacy Policy is included by reference in these Terms and Conditions. You can access that policy by clicking on 'Privacy Policy' at the bottom of this page.
  17. These Terms and Condition are governed by the laws of Victoria. Tax Returns Australia reserves the right to amend or modify these Terms and Conditions and the online taxation payment facility at any time.

In consideration of the above, Tax Returns Australia, will upon the provision of your completed online taxation documentation and the payment of the fee being accepted, lodge your tax return with the Australian Taxation Office, and in doing so, apply the information you have provided in accordance with Income Tax Assessment Act 1936 or the Income Tax Assessment Act 1997.

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